Last updated: May 26, 2025

This Privacy Policy describes the policies and procedures Ribbon and Wreath uses on the collection, use and disclosure of Your information when You use the Site (collectively, the “Services”) and tells You about Your privacy rights and how the law protects You.

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

We may change this policy from time to time by updating this page.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

What we collect:

We may collect the following information:

• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

• Contact details: name, address, phone number, and email.
• Order information: name, billing address, shipping address, payment confirmation, email, and phone number.
• Account information: username, password and other information used for account security.
• Customer support: information you choose to include in communications with us, for example, when sending a message through the Services.
• IP Address: IP address and other information regarding your interaction with the Services.
• Third Party: Information collected from payment processors, such as billing address, shipping address etc.  to fulfill our obligations to you. Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

What we do with the information we collect

• Provide Products and Services
• Marketing and Advertising
• Security and Fraud Prevention. 
• Communicate with you.

Use of Cookies

Cookies is a small file placed on your computer that allows us track traffic and allows the Services to respond to you. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

Links to other Web Sites

Our site contains links to outside sites. Once you leave our site, we have no control of how the other sites interact with you. We cannot be responsible for the protection and privacy of any information which you provide while visiting such sites. These sites are not governed by this privacy statement.

Your Rights

You may have the rights listed below. These rights are not absolute and may only apply in certain circumstances. Your request may be declined as permitted by law.

Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option.

Right to Access / Know: To request access to personal information that we hold about you.

Right to Delete: To request that we delete personal information

Right to Correct: To request that we correct inaccurate personal information we maintain about you.

Right of Portability: To receive a copy of the personal information we hold about you and to request that we transfer it to a to party..

Right to Opt out of Sale or Sharing or Targeted Advertising: To direct us not to “sell” or “share” your personal information or to opt out of the processing of your personal information for purposes considered to be “targeted advertising..

Restriction of Processing: To ask us to stop or restrict our processing of personal information.

Withdrawal of Consent: To  process your personal information, you may have the right to withdraw this consent.

Appeal: To appeal our decision if we decline to process your request.